1. Who We Are
Create & Grow Academy is operated by Create & Grow Media ABN 39 680 237 163, based in Brisbane, Queensland, Australia. When we say “we”, “us”, or “our”, we mean Create & Grow Media.
2. Information We Collect
We collect the following personal information:
- Account information: name, email address, and password when you create an account.
- Contact form submissions: name, email, and message content when you contact us.
- Waitlist and newsletter: email address when you join our waitlist or subscribe.
- Usage data: anonymised analytics data including pages visited, time on site, and general location (via Google Analytics).
- Payment information: processed securely by Stripe. We do not store card details on our servers.
3. How We Use Your Information
- To provide and improve our courses and services.
- To send you course updates, new content notifications, and marketing emails you have opted into.
- To respond to your enquiries via our contact form.
- To process payments and manage your account.
- To analyse site usage and improve user experience.
4. Third-Party Services
We use the following third-party services that may process your data:
- HubSpot — CRM and email marketing.
- Stripe — payment processing.
- Resend — transactional email delivery.
- Google Analytics — anonymised website analytics.
- Vercel — website hosting.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time by contacting us.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Unsubscribe from marketing communications at any time.
7. Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings.
8. Contact Us
If you have any questions about this privacy policy or your personal data, contact us at hello@createandgrow.au.