“Connect the dots. Let the machines handle the boring bits.”
Video lesson coming soon. We are recording high-quality walkthroughs for every module.
This is where AI goes from helpful to transformative. Automation tools like Zapier, Make, and n8n let you connect your existing business tools so they talk to each other without you lifting a finger. This module teaches you to build practical automations: auto-responding to enquiries, nurturing leads, syncing data between platforms, and creating repeatable workflows that save hours every week.
Choose the right automation platform for your business size and budget
Build trigger-action workflows without writing any code
Set up lead capture automations that nurture enquiries automatically
Connect your existing tools so data flows between them without manual entry
Here's a taste of the hands-on work you'll do in this module.
Set up a real, working automation using free tiers of Zapier or Make. You will build a lead capture automation that takes a website form submission, adds the contact to your CRM or spreadsheet, and sends an automatic welcome email. No coding required.
PREVIEW
Trigger: New form submission on your website Step 1: Create/update contact in your CRM (or Google Sheet) Step 2: Send automated welcome email with your brand template Step 3: Notify you via email or Slack that a new lead came in Step 4: (Optional) Add to a nurture sequence for follow-up
Cleveland Chiropractic was losing potential patients because enquiries from their website contact form often sat in an inbox for hours before someone replied. Using a simple Zapier automation, they set up an instant auto-response that acknowledged the enquiry, added the contact to their patient management system, and flagged it for a same-day callback.
The Result
Response time went from an average of 4 hours to under 2 minutes for the initial acknowledgement. The follow-up callback still happened personally, but the automation ensured no enquiry was ever missed or delayed. New patient bookings from web enquiries increased noticeably because people felt heard immediately.
Automation opportunity audit (where are you doing repetitive work?)
Build your first automation (lead capture workflow)
Lead nurture sequence planner
Deliverable: A working lead capture automation that runs without any manual intervention
What does 'trigger-action' mean in automation?
Ready to put AI to work for your business?
Enrol today and start saving time with AI this week.